Please take a moment to view our most frequently asked questions about our fans. The answer you have been seeking may lie within! If you have any additional questions please feel free to call us at:
1-800-255-2923 or email us at: resinfo@exhausto.com. |
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What kind of guarantee do I have that I will be satisfied with the fan?
Exhausto offers a 6-month unconditional guarantee, 2-yr factory warranty on motor and a 10-yr corrosion perforation warranty.
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Can the fan be recessed or hidden?
Yes, the fan may be recessed or hidden, for example, with chimney pots, copper caps, or cupolas as long as the fan is allowed to vent properly.
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Does the chimney fan have to be removed every time I have my chimney cleaned?
No. The top of the fan is equipped with hinges, which allows easy access to the flue.
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Can you run the wire inside the flue?
No. However, you may run it inside a chase. Otherwise it will have to be run on the outside of the chimney.
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What if the chimney has a constant down-draft and odor when not in use?
Run the chimney fan at a low speed.
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Does the fan always have to be on when I have a fire in the fireplace?
Yes, the motor can only be cooled when the chimney fan is operating. You may, however, run it at a very low speed.
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What happens when you have a fire in the fireplace and a power failure occurs?
You will most likely experience the same problems you had before the chimney fan was installed. |
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Does the fan require its own circuit?
No, the fan only draws about 1 to 4 amps, depending on the size, and runs on 110 volts, which is standard in most homes. |
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The fireplace spills due to negative pressure in the house. Won’t the chimney fan add to the problem?
Any exhaust fan will pull air out. However, proper use of the fan speed control assures the chimney fan simply simulates the natural draft required for the fireplace to operate. Thus, the chimney fan will not exhaust more air than a well-functioning fireplace would have done.
**It is important to emphasize that all furnaces, water heaters and other combustion equipment be checked for proper venting before regular use of a chimney fan. |
